Tag Archives: Customer Service

Return Policy

By natalie | February 24, 2009

For as long as I can remember my family has had a tradition of making Christmas wish lists at Thanksgiving. Once each person’s list is made, we pass them around to the rest of the group and we “dot” items on each list that we plan to get as gifts. Once you’ve passed on your [...]

Posted in Life in General | Also tagged , , , | 1 Comment

Travelocity, AirTran, & Paper Tickets

By natalie | February 5, 2009

Let me preface this post by saying that the following problem and ensuing frustration was all caused by my own negligence and hastiness in making a simple airline reservation. The subsequent process to get the problem resolved, however, has been an astounding experience spanning all possible levels of customer service through all available technologies. You’ll [...]

Posted in Life in General | Also tagged , | 5 Comments